- Based in Sawbridgeworth
How to book
Use the course enquiry form on the right or call them on 01279 725361.
Training Course Details
- Course Length: Approx 9 - 12 months (2 years maximum)
- Delivery Method: In-house/Workplace
- Suitable for: Individual
This Level 3 Diploma in Customer Service is the new NVQ Level 3 Diploma in Customer Service.
It is appropriate for people working within their work place who have been in a customer facing role for over a year or with supervisory responsibilities.
It is delivered using a combination of e-portfolio work submission and observation of working practice in the workplace.
Full support is given by the assessor using e-portfolio, emails, telephone and/or Skype or Facetime.