Guideline list for purchasing training

This is a simple guideline list of questions for care providers to consider and ask a training provider when looking to purchase training.

About training courses

  1. What does the course cover?
  2. What are the objectives of the course?
  3. How recently was the course updated?
  4. What follow-on training is available for my workforce?
  5. Can you design a course for me, or tailor an existing one to meet my needs?
  6. Does the course lead to a qualification or accreditation?
  7. How is the course assessed (exams, course work, practical, etc)?

The training arrangements

  1. Where does the training take place?
  2. When is it provided?
  3. How long does the course last?
  4. What are the minimum and maximum class sizes?
  5. How long do the classes take?
  6. When and where do the exams or assessments take place?
  7. Can you match the training to the individual person’s learning style?
  8. Can you provide the correct and appropriate evidence within the required timescales to meet additional funding that I can apply for (e.g. Workforce Development Fund)?

Costs

  1. How much does the course cost?
  2. Are there any other costs (e.g. books, materials, software)?
  3. Am I going to have to put in some of my own time?
  4. Are there penalties if my employees do not complete their courses or are absent?

Payment arrangements

  1. When do I have to pay for registration?
  2. What are the payment arrangements after the course has been completed?
  3. Are there exam fees?
  4. Are there any grants available?

Evidence of quality training

  1. What other care providers use you’re training courses?
  2. Do you have references from other employers that have used your service?
  3. Do you have accreditation from trade bodies (e.g. Health and Safety Executive)?
  4. What is the extent of the trainers’ experience of the care sector?

Services for employers

  1. Do you do a pre-course assessment for each staff member who is training with you?
  2. Do you offer mentoring or support for those who are having difficulties on the course?
  3. What is the complaints procedure?
  4. What is the system for reporting on progress?

Training facilities

  1. Is there a work-based or work-simulation environment?
  2. What equipment do you use?
  3. What version of software etc do you use?
  4. Is the equipment or software available on-site or can it be accessed somewhere else?
  5. Do you offer distance learning or online learning (e-learning)?
  6. What facilities and support are in place for learners with special educational needs?

Additional facilities

  1. Is there a crèche, and if so, what are the hours and costs for using it?
  2. What are the parking arrangements?
  3. How easy is it to reach the premises by public transport?
  4. What is the accommodation like (classrooms, workshops, etc)?
  5. What are the arrangements for disabled people?
  6. Do you offer help for speakers of other languages?
Share this:
Email this to someoneShare on FacebookTweet about this on TwitterShare on Google+Share on LinkedInPin on Pinterest

  

Leave a Reply

  • Communicating with people with a learning disability

    by on 16/12/2014 - 0 Comments

    This communicating with people with a learning disability guide from Mencap is designed to provide a brief introduction to communication, and the problems faced by someone with a learning disability. It also contains tips on how you can be a better communicator, and how you can help someone with a learning disability to get their […]

  • The Care Certificate Workbook Downloads

    by on 27/03/2015 - 0 Comments

    The Care Certificate Workbook from Skills for Care is a free downloadable resource aimed at supporting the training process and helping employers and their new health and social care workers to cover parts of the Care Certificate. The Care Certificate Workbook has been produced following the piloting of the Care Certificate, which indicated employers would […]

  • Sensible Risk Assessment in Care Settings

    by on 07/11/2013 - 0 Comments

    The Health and Safety Executive (HSE) has published guidance on sensible risk assessment in care settings.  The guidance covers a range of areas such as moving and handling and falls. Click here to view this guidance. Share this:

  • CCTV in Care Homes - CQC Guidance

    by on 19/01/2015 - 0 Comments

    The CQC (Care Quality Commission) has produced guidance on using CCTV in Care Homes.  It sets out some of the key points that you need to consider when using hidden or visible surveillance.  The guide covers consent, safety, informing people and provides sources of support for you. Click here to download the PDF. Share this:

  • Top 8 Myths (and the Truths) about Dementia

    Top 8 Myths (and the Truths) about Dementia

    by on 11/12/2015 - 0 Comments

    Many of us will be guilty of assuming that dementia is simply something all older people suffer from. Some of us will think that dementia means the end of a happy life and that nothing can be done to help those with it. Well, as you’ve probably guessed, these thoughts are simply not true. Share […]