Why invest in learning

So why should you invest in learning and development?

As an employer and provider of care services, you need to ensure that your workforce is competent to undertake their roles to high standards of professionalism, respect and sensitivity.

As a good employer you will be able to evidence the competence of your workers to deliver quality care services to appropriate regulators and to the commissioners of your services, whether local authorities or private individuals. However there is a real need to ensure money and time are wisely spent on purchasing the right learning and development. All learning needs to deliver positive and meaningful outcomes for your workers, your business and the people who use your service.

There are a wide range of benefits from investment in qualifications. As a sector we need to raise ambitions for a skilled workforce demonstrated through qualification achievements. Business benefits include:

Quality service – Completion of accredited qualifications develops a professional culture within the organisation and results in highly skilled and competent workers that support the provision of high quality services for the people who you support.

Marketability –The achievement of accredited qualifications provides external validation for the quality of your workforce. They demonstrate current best practice to a benchmark in which you and the people who use your service can have confidence. Customer satisfaction is increased and the reputation of the organisation is enhanced both with new people you might support and when recruiting new workers.

Retention – Workers who receive structured learning and development feel valued, supported and engaged with their organisation. They develop confidence, self-esteem and greater job satisfaction and are more likely to remain in their post. This can reduce turnover meaning you are spending less on recruiting new workers.

Safety – You want to be sure that your workers contribute to the quality of care rather than making dangerous and expensive mistakes. Learning, development and qualifications in the key areas of health and safety provide reassurance about their confidence and competence.

In summary, developing your people and improving their skills can:

  • increase quality of work and personalised delivery of care services
  • improve customer satisfaction
  • improve employee motivation
  • reduce turnover and absenteeism
  • help you adapt to change and achieve business sustainability.

View the full document “Choosing workforce learning” from Skills for Care at: http://www.skillsforcare.org.uk/Document-library/Qualifications-and-Apprenticeships/Adult-social-care-qualifications/Choosing-Workforce-Learning.pdf

Share this:
Email this to someoneShare on FacebookTweet about this on TwitterShare on Google+Share on LinkedInPin on Pinterest


Leave a Reply

  • The Care Certificate Workbook Downloads

    by on 27/03/2015 - 0 Comments

    The Care Certificate Workbook from Skills for Care is a free downloadable resource aimed at supporting the training process and helping employers and their new health and social care workers to cover parts of the Care Certificate. The Care Certificate Workbook has been produced following the piloting of the Care Certificate, which indicated employers would […]

  • Communicating with people with a learning disability

    by on 16/12/2014 - 0 Comments

    This communicating with people with a learning disability guide from Mencap is designed to provide a brief introduction to communication, and the problems faced by someone with a learning disability. It also contains tips on how you can be a better communicator, and how you can help someone with a learning disability to get their […]

  • Sensible Risk Assessment in Care Settings

    by on 07/11/2013 - 0 Comments

    The Health and Safety Executive (HSE) has published guidance on sensible risk assessment in care settings.  The guidance covers a range of areas such as moving and handling and falls. Click here to view this guidance. Share this:

  • CCTV in Care Homes - CQC Guidance

    by on 19/01/2015 - 0 Comments

    The CQC (Care Quality Commission) has produced guidance on using CCTV in Care Homes.  It sets out some of the key points that you need to consider when using hidden or visible surveillance.  The guide covers consent, safety, informing people and provides sources of support for you. Click here to download the PDF. Share this:

  • Advance Planning for People with Bipolar Disorder Guide

    by on 04/12/2014 - 0 Comments

    This free Advanced Planning for People with Bipolar Disorder guide has been developed by NHS and university partners and is based on extensive research involving people with Bipolar Disorder. We feel it has huge potential to support people with Bipolar Disorder by helping them to retain control as well as protect their welfare, property and […]