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This At a glance briefing examines the implications of the Equality Act 2010 for personalised adult social care. The Equality Act 2010 provides a legal framework which can support personalisation in adult social care. They are both about ensuring individuals receive services that are respectful, effective and accessible. It is essential that care providers from all sectors understand the implications for them.
Personalisation means thinking about care and support services in an entirely different way. This means starting with the person as an individual with strengths, characteristics, preferences and aspirations and putting them at the centre of the process of identifying their needs and making choices about how and when they are supported to live their lives. It requires a significant transformation of adult social care so that all systems, processes, staff and services are geared up to put people first.
The traditional service-led approach has often meant that people have not received the right help at the right time and have been unable to shape the kind of support they need. Personalisation is about giving people much more choice and control over their lives in all social care settings and is far wider than simply giving personal budgets to people eligible for council funding. Personalisation means addressing the needs and aspirations of whole communities to ensure everyone has access to the right information, advice and advocacy to make good decisions about the support they need. It means ensuring that everyone has a wider choice in how their needs are met and can access universal services such as transport, leisure and education, housing, health and opportunities for employment.