Lance helps his clients solve their business problems. Many of these are to do with the people issues which arise as a consequence of growth. Some of his clients refer to him as their Business Guru. He delivers strategy and change consulting, business coaching, management and personal skills training and Investors In People advice. He also facilitates team communication events and awaydays.
He has enjoyed successful spells in general management, training, quality, network development and customer service, He is a qualified trainer, a licensed Investors In People practitioner and national level Business Excellence Award assessor. He uses this experience to help his clients lift their horizon from the day to day to do some straightforward thinking about the future.
His clients range across a wide variety of sectors. Currently the focus is on social care, engineering, manufacturing, recruitment firms and not-for-profit social enterprises.
Previous roles include managing major improvement programmes at NatWest, setting up the local service provider network at Business Link Somerset, General Manager of Excellence South West for two years of its infancy and adviser to small businesses at Business Link West.
Being Bristol born and bred, Lance has built up an extensive network of contacts for the sharing of learning and expertise across the South West. His main background and passion is facilitation aimed at helping senior managers to help themselves and their people to achieve better business performance.